Reflective Feedback leverages participant-created multimedia to inspire reflection and brief reviews of what is happening during a multi-day event.
WHEN TO USE IT AND WHY
Reflective Feedback allows participants to lead a reflection/review process on each day of a workshop. It builds on the idea that people tend to trust their peers; a peer-led review process can help obtain useful feedback that a standard facilitator-led process might not elicit. The photos and music incorporated into the multimedia slide show help to stimulate participants’ memory of the previous day, and also encourage them to be forthcoming with their feedback. Best used in multi-day workshops, Reflective Feedback is conducted every day, with the last iteration taking place on the morning of the final day.
HOW TO:
- On the morning of the first day, ask for volunteers to conduct the Reflective Feedback process – one pair of volunteers to work together for each day of the workshop. Once you have enough volunteers, brief them on their tasks according to the steps below. If your event is small (10 - 15 participants) you could have only one person to do each day’s review.
- Ask the volunteers to take photos during the day, preferably photos of participants in action or interesting moments, and incorporate a selection of these into a 1 - 2 min PowerPoint slideshow, set to music. It does not have to be professional, but it should be lively and enjoyable. The volunteers would work on this in the evening after the workshop day ends and should take no more than 30 minutes to prepare a two-minute presentation.
- In the morning of the next day, give the volunteers a total of up to 10 minutes to show their Reflective Feedback presentation, and to follow up with questions to other participants, in order to get them talking about the previous day’s events. Best are simple questions like “What did you learn?”, “What did you enjoy?”, “Was there anything you did not enjoy?”, etc. Capture the highlights on a flipchart.
WHAT DO YOU NEED?
- 2 volunteers per day of a multi-day event, with basic photography and PowerPoint skills
- Digital cameras (or participants' smartphones)
- Computer laptop
- Digital projector
- Flipchart
- 5 - 10 minutes in plenary, at the start of the 2nd and subsequent days
MORE INFORMATION / SOURCE
- UNICEF, 2019. Knowledge Exchange Toolbox. Reflective Feedback is one of the tools described, "for anyone who needs to make effective decisions, facilitate or guide effective decision-making processes, or manage or coordinate group work in development that requires the knowledge of multiple persons to succeed."